What information we collect online
In several areas of our site, we ask you to provide information by filling out and submitting online forms. These areas include:
In these areas we may ask for your name, address, email address, credit card and other information needed to complete your order or fulfill your request.
How we use the information we collect
We have a strong tradition of providing excellent customer service. Our goal is to bring this tradition to the online environment by providing a listing of our services.
The information we gather when you visit our site may be used to send you promotional materials about goods and services (including special offers and promotions) offered by CapeCodRentals.com. (CapeCodRentals.com will not share your e-mail address with third parties for promotional purposes, except by permission.) In the end, we hope this information will help us tailor our communications so that you receive more of what you want from us and less of what you don't. This is a means of receiving feedback from our customers, and we encourage you to email us with your questions or comments. We read every email we receive. You may elect to "opt out" from future mailings.
CapeCodRentals.com, may also use a guest's personal information for "Operational Uses" such as to complete transactions requested by a guest or owner or to send administrative communications about a guest's or owners account.
Personal information will be shared with a third party involved in supplying a guest or owner with the services that have been purchased, only to the extent necessary to effect the supply and the processing of the transaction.
What information we do not share with others
Personal information may be shared with a third party retained by CapeCodRentals.com to perform functions on its behalf such as reservations handling, data processing or storage, guest surveys or research, to evaluate a customer's or owners credit worthiness, or in order to collect a customer's or owners account. CapeCodRentals.com does not share, sell or trade email addresses, information collected as part of a survey or specific details about you or your household. We do not contribute to or participate in shared or operative databases, which give other companies access to your personal information. We do not release credit card or financial information for use by other companies. For privacy purposes, all information relating to our customers is stored on a highly secure server.
All of our policies are outlined here for easy reference. Click on any of the links below to visit our various customer service sections.
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Hours of Operation
Hours: M-F 9-5 pm EST
8 Nell's Way, Orleans, Ma. 02653
Call (800) 896-4606